Refunds and Returns Policy

Refunds and Returns Policy

At Bubblez and Flamez Podcast, we are committed to providing our customers with the best possible experience. In the event that you are not satisfied with your purchase, we have outlined our Refunds and Returns Policy below:

Digital Products

Due to the nature of digital products, we are unable to offer refunds or exchanges on any digital products purchased from our website. However, if you experience any issues with your purchase, please contact our customer support team at [email protected], and we will work with you to resolve the issue.

Physical Products

If you have purchased a physical product from our website and wish to return it, please follow the guidelines below:

1. Return Eligibility

Items must be returned within 30 days of the original purchase date. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

2. Return Process

To initiate a return, please contact our customer support team at [email protected] with your order number and a brief description of the issue. We will then provide you with instructions on how to proceed with the return.

3. Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If your return is approved, a refund will be processed, and a credit will automatically be applied to your original method of payment within 7 business days.

4. Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

5. Exchanges

Exchanges are only accepted for faulty or damaged items. If you need to exchange an item for the same product, please contact our customer support team at [email protected].

If you have any questions or concerns about our Refunds and Returns Policy, please feel free to contact our customer support team at [email protected].